Where do I start?

Email us (retrofit@brutontown.com), or if you are ready to register fill in our Get Started Form. Tom, our project officer will get back to you to find out more about you and your home and talk you through when and how we can help.

Get started!

The GET STARTED form takes about 20 minutes to complete. It asks detailed questions about your property and its heating and insulation. Because it’s a Google Form, you can’t save and return to complete the rest of it later: it needs to be completed and submitted in one sitting. You may want to download a copy to think through your answers before you start.

You don’t have to complete the form in full to receive a service, but it helps us if you do, and you may also find it helpful as preparation for the home assessment.

Start now.

Download a pdf copy.

No information is shared with Bruton Town Council until you click submit at the end of the form.

The information is stored by Bruton in an electronic database accessible only to the Retrofit Project Officer, the database owner and the IT manager. (Bruton being a small Council the latter two are both Town Councillors. They will only access the information if there are technical problems with the form, the database or the IT system).

Information from your form will also be shared securely with the Centre for Sustainable Energy. Their contractors will carry out your assessment.

If you choose to progress to a home assessment and retrofit plan, information about your property’s current energy performance will be lodged with the Energy Performance of Buildings Register. This is the national register for England and Wales holding all Energy Performance Certificates. It contains information about your property, but no personal information about you. (If your property has been bought, sold, or rented since 2007 information about it will already be on the register).

Who, where, and how much does it cost?


The service is for owners of homes in the following parishes. Retrofit Bruton and Cary does not operate outside these parishes.

Charlton Musgrove
Milton Clevedon
Shepton Montague
Upton Noble

Castle Cary
North Barrow
North Cadbury
South Barrow

How much?

Informal advice (a telephone discussion) is free across the area. A one-off £10 registration fee will be charged to move on to a home assessment.

The assessment and home retrofit report are free except for exceptionally large and complex properties. It is impossible to specify in advance how much additional charge may be applied, but no further work will be undertaken until you have been told what it will cost.

Homeowners will meet the cost of any lodging fees (for example it currently costs £24 to lodge a Retrofit Plan with Trustmark… likely to be a condition of attracting any government grants, but not necessary for the work to go ahead). Homeowners will also meet the full cost of any additional specialist assessments needed (such as air-tightness testing). On request we will issue an Energy Performance Certificate alongside a Home Assessment or Retrofit Plan, (or at a later stage) for £60.

If you live outside our area

CSE offer their Futureproof service right across Somerset. This will be the same service as offered by Retrofit Bruton and Cary, but it is unsubsidised. Please use the Futureproof website to find out more, including the current prices, and to refer yourself (do not use our Get Started form).

Step one: assessment

A contractor from CSE will visit and carry out a detailed survey of your whole house, to find out everything about your existing energy usage and the building itself. They will also want to understand your retrofit goals, and whether you have other work planned which retrofit work could integrate with (such as a new kitchen or extension).

Occasionally, additional specialist assessments will be needed, such as air-tightness testing. We will advise about suitable professionals, but not carry out this work. You will need to pay for these services.

The assessment will take a minimum of two hours (longer for larger and more complex properties). To conduct a thorough and professional assessment we will need to go everywhere and photograph everything!

To prepare for the assessment, please have ready twelve months of utility bills. It will also be helfpul to have any plans of your property that are available, and documentation relating to your heating system, double-glazing etc.

We will draw a detailed floor plan, and look in detail at the construction of your property and your heating system. We will also look at its condition (damp, defective guttering and downpipes, ventilation grills, render and roof condition, extractor fans etc).

We will record access issues, shading and solar gain and the impact of any extensions and conservatories.

We will review and record actual energy usage data.

Finally we will discuss your particular issues with the property, ie the things that you want to see addressed, and your future plans.

Step two: home retrofit plan

Following the visit CSE will draw up a bespoke home retrofit plan for your home. This will detail all the measures you could take to make your home as energy efficient as possible. It will also give recommendations on which are the most cost-effective measures, and the best order to do things in, taking into account your budget, goals and plans.

Step three: guidance on specifying and taking the work forward

Your home retrofit plan will include advice about taking the work forward. Additional advice will depend on your property, and the kind of work it needs, but could include advice about what further professional assistance you may need (eg for specifying the work or project management) and how to choose the right contractors for the work.

Bruton Town Council cannot recommend specific designers or contractors. The following registered architects have expressed a particular interest in retrofit work. It is for you to assess their suitability: all we are doing is confirming their interest by listing them. (Others not on this list may be able to help).

PA-AD Architects Ltd: Terry Pinto, 01373 455500, Studio 4, Stony Street Studios, 16 Stony Street, Frome, Somerset, BA11 1BU.

Funlab design: Luke Hayes, 07866 763715, Frome-based.

Elizabeth Venning: 07773 303035, Frome-based.

Bindloss Dawes Architects: Oliver Bindloss, 01749 812178, 9 Quaperlake Street, Bruton, Somerset, BA10.

Oliver Justice: 07970 854009, Studio 7, Makers Yard, 37 Lower Keyford, Frome, BA11 4AR

PAS 2035: 2019 is the over-arching document in the retrofit standards framework for domestic properties. It was introduced to to raise standards in both the design and installation of energy-efficiency measures (including assessing and stipulating a whole building ventilation stratety). This is intended to ensure that the measures are appropriate for the construction type of your property, and will perform as expected.

Registration under PAS 2035 is likely to be an essential pre-condition of any future government grant for retrofit work, but is not essential if you are funding the project yourself. We will talk through the advantages and disadvantages of registration when you meet. The choice will be yours.

For any work on your property to be registered as meeting these standards, the Retrofit Plan will need to be lodged with Trustmark and the fee paid (currently £24). The work will need to be designed by a suitably qualified retrofit designer (usually an architect) in conjuction with a qualified retrofit co-ordinator, and undertaken by contractors who are certified under PAS 2030: 2019. At the moment few local contractors have the required certification.

Retrofit Bruton and Cary does not pay for the work on your property or offer financial assistance with the work. We will help identify other sources of assistance. Please see our Paying for the Work page for more information.